TABC Certification - Alcohol Seller-Server Training FAQs

Find answers to Frequently Asked Question (FAQs) for online alcohol seller-server training courses. Troubleshoot issues, recover passwords, re-print certificate and more. We look forward to helping you.

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  • Technical


Question My employer says I need to take the TIPS or ServSafe course. Do you offer this?

​Your employer might ask you to take the TIPS, ServeSafe, or other alcohol safety course to get an insurance discount. Those names are simply course brand names.

We are a Texas TABC Approved Provider #454-508. Our Learn2Serve courses are the same thing as those brand names, so they are likely to be accepted by your employer’s insurance provider. Many insurance providers accept our course, but every state has different regulations - so please ask your employer.


Question Do I have to complete the training course all at one time?

No, you can login/logout of the course at anytime. Your position in the course will be saved and you will continue from where you last left off when you log in again.


Question If I purchase the course now, can I start it later?

Yes, after enrolling in the online course, you can begin whenever you are ready. You have six months from the date you purchase the training course to complete it.


Question Will I get a printable certificate upon completion?

Yes, a temporary printable certificate is immediately available upon completion of all courses provided.

Please login to your account using the username and password that you originally used to take the course. If you forgot your username and password, please call 1-877-881-2235 to have one of our service representatives look it up for you. Then choose “resume course in progress” and it will forward you to the end of the course. You will have an option to print your certificate here.​


Question What if I lost my training certificate?

You can reprint your certificate from your account. Please log in and go to the "My Account" page. Next to the completed course will be a certificate icon. Click the icon and a new window will open with the steps to print additional copies.

If you require an official TABC certificate, you will need to go to the TABC agency website and request one.


Question Why is online training better than on-site training?

Two words: convenience and self-paced. Many workers are so busy or live in areas where classroom sessions are not practical. Online offers much greater convenience. The self-paced nature of online allows each student to spend more time on the topics they are not familiar with and move more quickly through those that they are. In a classroom, everyone marches through the same topics for the same amount of time. And yes - the online course is equivalent to an on-site classroom course.